New India Insurance Company vs Seapol Port Private Limited on 23 April, 2026

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    Bombay High Court

    New India Insurance Company vs Seapol Port Private Limited on 23 April, 2026

        2026:BHC-OS:10430
    
                                                                        901-CARBPL-6069-2023*.docx
    
    
            rrpillai                 IN THE HIGH COURT OF JUDICATURE AT BOMBAY
                                            ORDINARY ORIGINAL CIVIL JURISDICTION
                            COMMERCIAL ARBITRATION PETITION (L) NO. 6069 OF 2023
    
                            The New India Assurance Co. Ltd.
                            Regional Office (Claims Hub)
                            Dewa Towers, 3rd Floor, 770-A,
                            Anna Salai, Near Spencer Plaza                          ..... Petitioner
                            Chennai-600 002
                                      Vs.
                            M/s. Seapol Port Pvt. Ltd.
                            A Private Limited Company
                            Having their office at Dheen Estate
                            2nd Floor, Moore Street,
                            Chennai-600 001                                         ..... Respondents
    
                            Mr. Sanjit Shenoy (through VC) a/w. Mr. Vipul Shukla i/b. S. Shenoy
                            and Associates for the Petitioner.
                            Mr. Aseem Naphade a/w. Mr. Rahul Mehta, Mr. Nikhil Mehta and Ms.
                            Deepanjali Mishra i/b. KMC Legal Venture for the Respondent.
    
                                                    CORAM : GAURI GODSE J
                                                    RESERVED ON : 12th DECEMBER 2025
                                                     PRONOUNCED ON : 23rd APRIL 2026
                            JUDGMENT :

    BASIC FACTS:

    1. This petition is filed under Section 34 of the Arbitration and

    Conciliation Act 1996 (“the Arbitration Act“) by the original respondent
    Digitally
    signed by
    RAJESHWARI
    RAJESHWARI RAMESH
    RAMESH PILLAI
    PILLAI Date: 1/24
    2026.04.23
    18:27:59
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    (“the Insurance Company”) for setting aside the majority Award dated

    27th September 2022 by the presiding arbitrator and the co-arbitrator

    of the Arbitral Tribunal consisting of three members. By the impugned

    Award, the petitioner is directed to pay to the respondent (“claimant”)

    a sum of Rs. 3,73,88,393/- together with future interest thereon

    @18% per annum from 11th March 2021, i.e. the date of the claim, till

    realisation. The tribunal also directed the Insurance Company to pay

    the claimant’s share towards the arbitration fees.

    2. The claim is based on an insurance policy, namely

    “Contractor’s Plant and Machinery Insurance Policy” (“the said

    policy”). The sum insured under the said policy was Rs.

    25,80,00,000/-. The said policy insured a machine known as

    SPONSORED

    “Leibherr- Harbour Crane” bearing Serial No. 140836 (“the said

    machine”) for a period from 10 th August 2019 to 9 th August 2020. On

    26th August 2019, a fire incident occurred at the claimant’s premises

    at the Vishakhapatnam Port Trust, where the said machine was

    stationed. Hence, the claim for the loss suffered due to the damage to

    the machine.

    SUBMISSIONS ON BEHALF OF THE PETITIONER:

    3. The impugned Award grants a speculative claim with no basis

    in evidence. The assessment in the impugned Award is in conflict

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    with the public policy of India and therefore invites intervention under

    Section 34(2)(b)(ii) of the Arbitration Act. The impugned Award is

    inconsistent with IRDAI and public accountability norms applicable to

    PSUs. The impugned Award erroneously accepts a 15%

    improvement in the upgraded crane model as per the second

    addendum to the surveyor’s report, without any OEM corroboration.

    The 49% depreciation accepted is based on operating hours, which is

    technically unjustified. In accordance with industry practice, OEM

    benchmarks, and crane usage history, the minority Award correctly

    applied 60% depreciation. The impugned Award accepted the

    surveyor’s report without requiring an examination of the surveyor,

    unfairly shifting the burden onto the Insurance Company. The

    impugned Award accepts the claim of Rs. 11.30 Crores despite the

    absence of OEM invoices, an independent valuation, or proof of

    actual loss.

    4. The impugned Award erroneously dismisses Mr Navin Jain’s

    report due to the absence of a surveyor’s license. Mr. Jain was

    appointed as a technical expert under Section 64UM of the Insurance

    Act and not as a surveyor; hence, his analysis remains credible. The

    claimant’s figures are on assumptions without OEM confirmation or

    proof of replacement cost, and in the absence of OEM-backed

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    valuation or market quotes. Hence, the claimant failed to prove actual

    loss.

    5. The reasons recorded in the impugned Award are erroneous in

    law and fact, ignoring settled regulatory understanding. The

    impugned Award incorrectly infers malice from delay, without

    appreciating the mandatory public-sector approvals and the

    unprecedented COVID situation prevailing at the material time.

    6. The estimates accepted by the impugned Award are patently

    illegal and in conflict with the Evidence Act and insurance law. The

    grant of interest @ 18% per annum from 29 th November 2019 to 9 th

    July 2020 and further from the date of statement of claim till

    realisation is excessive and contrary to section 3(1) of the Interest

    Act, which mandates that interest should not exceed the current

    lending rate unless supported by a usage of trade or contract, which

    is absent in the present case. It is further submitted that awarding

    penal interest in such a case would violate settled legal norms. It was

    argued on behalf of the Insurance Company that the grant of such a

    rate of interest is on the assumption that the insurance claim is akin

    to a commercial receivable, which is not tenable. The interest granted

    is excessive and contrary to Section 3(1) of the Interest Act, 1978,

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    which mandates that interest should not exceed the current lending

    rate unless supported by a usage of trade or contract. Thus, awarding

    penal interest lacks a legal or contractual foundation and is manifestly

    arbitrary and against public interest. Public sector insurers operate

    under fiduciary and regulatory constraints. Therefore, imposing

    punitive interest results in wrongful depletion of public funds, violating

    fiscal discipline and solvency standards.

    7. The well-reasoned Minority Award dated 3rd October 2022

    should be upheld as it reflects the lawful application of contractual

    indemnity, judicial precedent, and regulatory compliance. The

    reasoning of the Minority Award passes muster under Section 34(2)

    (b)(ii) of the Arbitration Act and avoids the pitfalls of perversity that

    afflict the Majority Award.

    SUBMISSIONS ON BEHALF OF THE RESPONDENT:

    8. The claimant is, inter alia, engaged in the business of handling

    and unloading cargo from vessels using cranes. The claimant availed

    from the petitioner the said policy on 9 th August 2019. The sum

    insured under the said policy was Rs. 25,80,00,000/-. The claimant

    paid a premium of Rs. 4,16,000/- inclusive of GST. The said policy

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    insured the said machine for a period from 10 th August 2019 to

    9th August 2020.

    9. On 26th August 2019, a fire incident occurred at the claimant’s

    premises at the Vishakhapatnam Port Trust, where the said machine

    was stationed. As a result, the said machine was substantially

    damaged. The claimant immediately informed the Insurance

    Company of the incident by email dated 26 th August 2019. Thereafter,

    the claimant lodged its claim on 24 th December 2019 for a sum of Rs.

    3.25 million Euros. The Insurance Company appointed one Mr

    Vijaykumar S. Saokar as a surveyor as required by Section 64 UM of

    the Insurance Act, 1938. The said surveyor visited the site in question

    to examine the machine on 5 occasions, i.e., 28 th August 2019, 29th

    August 2019, 10th September 2019, 23rd September 2019, and 15th

    October 2019. On 1st September 2019, the surveyor also prepared a

    preliminary report and issued a final survey report dated 8 th

    November 2019, thereby assessing the claimant’s loss in the sum of

    Rs. 11,49,33,500/-. Thereafter, the surveyor issued the 1 st Addendum

    Report dated 7th January 2020, wherein the loss assessed was in the

    sum of Rs. 11,40,59,325/-, thereby reducing a sum of approximately

    Rs. 9 lakhs. Thereafter, the surveyor issued the 2 nd Addendum Report

    dated 20th February 2020, wherein the loss assessed was in the sum

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    of Rs. 11,30,19,619/- , thereby reducing the total sum of

    approximately Rs. 19 lakhs.

    10. The Insurance company was still not satisfied with the reduction

    and had appointed an expert, Mr Navin Jain. The said expert issued

    an opinion dated 17th June 2020, wherein it was opined that the net

    loss suffered by the claimant was in the sum of Rs. 8,37,86,320/-. It is

    pertinent to note that through the said opinion, the Insurance

    company disregarded the claim assessed by its surveyor. However,

    the said opinion was not tendered to the claimant, and the Insurance

    company offered only an amount of Rs.8,36,68,320/-. The claimant

    executed a settlement voucher on 26 th June 2020, accepting the

    aforesaid sum under protest and without prejudice to their rights.

    Eventually, the claimant initiated arbitral proceedings and sought an

    award in terms of the surveyor’s assessment of loss in his report of 8 th

    November 2019. The Insurance Company led evidence through its

    Deputy Manager and through Mr Navin Jain, who was the expert who

    submitted the said report dated 17 th June 2020. It is settled law that

    an application under Section 34 of the Arbitration Act to set aside an

    arbitral award is not akin to an appeal, and therefore, the Court, while

    examining the arbitral award, is not required to reappreciate the

    evidence.

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    11. An arbitral award can be set aside only if it is against the public

    policy of India, in contravention of the fundamental policy of Indian

    law, or in conflict with the most basic notions of morality or justice. In

    PSA Sical Terminals Pvt. Ltd. V/s. Board of Trustees, 1 the Hon’ble

    Apex Court has held that an arbitral award can be set aside only if the

    award suffers from a patent illegality on the face of the award and

    which goes to the root of the matter. It is also held that while

    examining an award, the Court is not expected to act as an Appellate

    Court and reappreciate evidence. In the present case, all the grounds

    raised in this petition amount to a reappreciation of the evidence

    which has already been considered by the Arbitral Tribunal in the

    totality of the facts and circumstances. This cannot be a ground for

    interference under Section 34 of the Arbitration Act.

    12. The Insurance Company, not satisfied with the surveyor’s

    reports, proceeded to appoint an expert who reduced the loss

    assessment. Although Section 64 UM of the Insurance Act gives a

    right to the insurance company to settle a claim at an amount

    different from the one assessed by the surveyor, all the same, the

    insurance company cannot keep insisting on multiple survey reports

    or appoint more than one surveyor only to get a tailor-made report. In

    1
    (2023) 15 SCC 781

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    Sri Venkateswara Syndicate V/s. Oriental Insurance Co. 2, Hon’ble

    Supreme Court has held that while an insurance company may be

    entitled to appoint more than one surveyor, they cannot appoint more

    than one surveyor only to get a tailor-made report. If, after receiving a

    survey report, an insurance company disagrees with it and wishes to

    appoint another surveyor, it must record valid reasons and thereafter

    appoint the second surveyor. In the present case, the appointment of

    an expert itself is contrary to the law. Section 64 UM of the Insurance

    Act only gives the right to appoint a surveyor. Regulation 13(p) of the

    Insurance Regulatory and Development Authority of India (Insurance

    Surveyors and Loss Assessors) Regulations, 2015 gives the right to

    appoint an expert only to the surveyor. Thus, if the surveyor, while

    discharging his/her duty, feels that an expert opinion is required, then

    he/she is entitled to appoint an expert and avail such expert opinion.

    However, the insurance company cannot appoint such an expert.

    13. Regulation 15(9) of the Insurance Regulatory Development

    Authority of India (Protection of Policyholders Interests) Regulations,

    2017 provides that, if the amount admitted as payable by the insurer

    is less than the amount claimed, the insurer shall inform the insured

    in writing of the basis of settlement. In the present case, admittedly,

    2
    (2009) 8 SCC 507

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    this has not been done, and in fact, the Insurance Company did not

    even inform the claimant about the appointment of Mr Navin Jain as

    an expert. When a Court or a judicial forum is confronted with two or

    more expert opinions, the court has to consider the soundness of the

    reasons given by the expert to form its own opinion on the matters in

    question. In the present case, the Arbitral Tribunal has held that the

    surveyor, Mr Vijaykumar Saokar, conducted multiple visits to examine

    the machine, whereas the cross-examination of Mr Navin Jain

    revealed that he had not physically inspected the machine. In these

    circumstances, the Arbitral Tribunal rightly held that Mr Navin Jain

    cannot be a competent witness in law to technically rebut Mr Saokar’s

    report, who had actually conducted multiple site visits and inspected

    the damaged machine before issuing the report.

    14. Admittedly, no appointment letter was issued to Mr Navin Jain,

    which would indicate the scope of his work. The Arbitral Tribunal has

    recorded that Mr Navin Jain was appointed only to address the

    aspect of depreciation. However, a bare perusal of the expert opinion

    dated 17th June 2020, given by him, clearly indicates that, apart from

    depreciation, he has opined on the “replacement value of similar type

    of machines,” which was clearly not within the scope of his work, as

    per the evidence of the Insurance Company. Mr Navin Jain has

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    compared the technical parameters of the damaged machine and an

    upgraded model, and, observing a 20% difference, has concluded

    that the price difference between the two models would also be 20%.

    There is no rationale in his opinion for why the technical parameters

    are directly comparable to the price of the machine.

    15. Insofar as the interest is concerned, the Arbitral Tribunal has

    held that since there was an inordinate delay by the Insurance

    Company in making payment to the claimant, interest is ordered to be

    paid at the rate of 18% per annum. The grant of interest is in the

    discretion of the Arbitral Tribunal, which is ordinarily not interfered

    with. The finding of substantial delay on the part of the Insurance

    Company in paying the Claimant is a factual finding supported by

    evidence. Thus, the award of interest, by the Arbitral Tribunal, on the

    ground of substantial delay is reasonable, and thus the aspect of

    interest ought not to be interfered with.

    16. In PAM Developers Pvt. Ltd. Vs. State of West Bengal 3, the

    Hon’ble Supreme Court, while construing Section 31(7) of the

    Arbitration Act, held that in the event the contract is silent as regards

    the interest, the Arbitral Tribunal has the power to award the same. It

    is further held that the grant of pre-reference interest is governed by
    3
    (2024) 10 SCC 715

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    substantive law. In Sayeed Ahmed and Company vs. State of Uttar

    Pradesh and Others4, the Hon’ble Supreme Court has held that the

    court should not alter the rate of interest granted by the Arbitral

    Tribunal unless the award of interest is found to be unwarranted. In

    the present case, the Arbitral Tribunal has recorded a reason of

    inordinate delay in making the payment for awarding interest. The

    Supreme Court has further held that an Arbitral Tribunal may award

    interest at such a rate as it deems reasonable for the whole or any

    part of the period unless otherwise agreed by the parties. In the

    present case, the insurance policy does not prohibit the grant of

    interest. Therefore, the present petition ought not to be entertained by

    this court.

    CONSIDERATION OF THE SUBMISSIONS AND ANALYSIS:

    17. I have carefully examined the pleadings, documents, and

    evidence with the assistance of the learned counsel for the parties.

    The basic facts regarding the nature of the policy and the terms and

    conditions of the policy are not in dispute. The claimant had

    immediately intimated to the Insurance Company of the fire incident

    and the damages and loss suffered by the claimant. The reports of

    the surveyor appointed by the Insurance Company provide for the
    4
    (2009) 12 SCC 26

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    particulars of the damage to the insured machinery and the loss

    suffered by the claimant. The record shows that all documents and

    information requested by the surveyor and the Insurance Company

    were provided by the claimant. The particulars of the reports

    submitted by the surveyor and the final assessment made by the

    surveyor are rightly pointed out by the learned counsel for the

    claimant, which are recorded in the above paragraphs.

    18. On 8th November 2019, a final survey report was issued for an

    assessment of Rs. 11,49,33,500/-. The record shows that the

    Insurance Company made repeated requests to reassess the

    amount. It is alleged that on 2 nd October 2020, the Insurance

    Company instructed the surveyor to issue an addendum report

    without intimation to the claimant. The record shows that after six

    months the surveyor issued an addendum report dated 7 th January

    2020 and reduced the amount of loss assessment as per the final

    survey report supplied to the claimant. Thereafter, again without the

    claimant’s consent, a second addendum report was issued on 20 th

    February 2020, further reducing the assessment of the loss. Despite

    repeated requests, the Insurance company did not settle the claim,

    and the payment was delayed. Ultimately, only Rs. 8,37,86,320/- was

    approved on 25th June 2020 as against the final assessment report

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    for Rs 11,30,19,602/-. Thus, after a period of more than ten months

    from the date of loss and after a period of almost eight months from

    the final survey report issued by the surveyor appointed by the

    Insurance Company, the claim was approved on the lower side.

    19. After examining the evidence on record, the Tribunal concluded

    that there was no justification to reduce the assessment made by the

    surveyor appointed by the Insurance Company. It is held that the

    Insurance Company failed to examine the surveyor to prove that his

    assessment was wrong. The arguments made on behalf of the

    Insurance Company on the depreciation factor are rightly discarded

    by the Tribunal by referring to the admissions given by the Insurance

    company’s witness and on the ground that the surveyor was not

    examined to refute his technical assessment in the final report. The

    expert opinion’s report is also rightly not accepted by the Tribunal. It

    is held that the expert was appointed without any intimation to the

    claimant. Although the Insurance Company contended that the expert

    was appointed on the aspect of depreciation, the Tribunal, on an

    appreciation of the pleadings and evidence, held that the expert had

    given an opinion not only on depreciation but also on improvement,

    salvage, and other technical factors. Nothing is shown in this petition

    that the appointment of an expert by the Insurance company is

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    permissible for independently assessing the loss and discarding the

    surveyor’s assessment, which is as per the applicable rules.

    20. The Tribunal has also discussed in detail the oral evidence of

    the expert, i.e. Mr. Navin Jain and held that he did not possess the

    technical expertise required to assess the technical assessment done

    by the surveyor. Admittedly, the expert’s opinion was prepared

    without any physical inspection of the machine. The Tribunal rightly

    discarded the expert’s opinion and his oral evidence as he admitted

    that he had no basis for considering the 3.5% deduction in the value

    of the machine. Thus, the expert opinion is correctly held as contrary

    to Section 64 UM of the Insurance Act. The tribunal has further

    examined the surveyor’s assessment reports in detail and found them

    to be in accordance with the record produced by the claimant. The

    Insurance Company discarded the surveyor’s final assessment report

    only by referring to the expert opinion, which was obtained without

    any intimation to the claimant.

    21. The Tribunal held that the claimant had rightly relied upon the

    Insurance Company’s Divisional Office, noting that it accepted the

    report dated 8th November 2019 of the surveyor to be correct. The

    Tribunal also held that admittedly, the Insurance company had not

    even issued an appointment letter to Mr Navin Jain, which throws any

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    light on the scope of his assignment. The Insurance Company had

    not recorded any valid reasons for appointing the expert after the

    surveyor had submitted the final assessment report, and the expert’s

    appointment was made without any intimation to the claimant. The

    conduct of the Insurance Company in the present case, in repeatedly

    calling upon the surveyor to submit an addendum to the surveyor’s

    report and then relying upon the expert’s opinion obtained without

    intimation to the claimant, is contrary to the law laid down by the

    Hon’ble Apex Court in Sri Venkateswara Syndicate. In the said

    decision, the Apex Court discussed the Insurance Surveyors and

    Loss Assessors (Licensing, Professional Requirements and Code of

    Conduct) Regulations, 2000, formulated by the Insurance Regulatory

    Authority, which govern the licensing and work of surveyors. It is held

    that the insurance company cannot continue appointing surveyors

    one after another to obtain a tailor-made report to the satisfaction of

    the officer concerned in the insurance company. It is also held that if,

    for any reason, the surveyors’ report is not acceptable, the insurer

    must provide a valid reason for not accepting it. With reference to the

    scheme of Section 64-UM of the Insurance Act, it held that there is no

    prohibition in the Insurance Act for the appointment of a second

    surveyor by the insurance company, but while doing so, the

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    insurance company has to give satisfactory reasons for not accepting

    the report of the first surveyor and the need to appoint a second

    surveyor.

    22. On the aspect of grant of interest, it is held in the facts of Sri

    Venkateswara Syndicate that the insurer, after rejecting the

    assessments of the surveyor and the joint surveyor, has accepted the

    assessment made by the chartered accountant. Therefore, the

    allegation of an unnecessary three-year delay was not accepted. It is

    held that once the insurer has reached a settlement, he should make

    the payment at the earliest and if further delay is caused by the

    insurer in making the payment then he should be made liable to pay

    the interest on the amount settled, as compensation at the current

    rate of interest till the payment is made, as it has deprived the insured

    from using his money for which he is legitimately entitled.

    23. In Sayeed Ahmed and Company, before the Hon’ble Apex

    Court, the arbitrator had awarded interest at the rate of 18% per

    annum on the amount found due on finalisation of the final bill and

    12% per annum on the security deposit amount that was found to be

    refunded. The Hon’ble Apex Court held that the award of interest by

    the arbitrator was not contrary to Section 31(7)( b) of the Act. It is held

    that unless the award of interest is found to be unwarranted for

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    reasons to be recorded, the Court should not alter the rate of interest

    awarded by the arbitrator. The reduction in the rate of interest by the

    High Court was found to be without any reasons being recorded;

    therefore, it was held to be unsustainable.

    24. In PAM Developers Pvt. Ltd., the Hon’ble Apex Court held that

    Section 31(7)(a) of the 1996 Act provides pre-reference and

    pendente lite interest, and it sanctifies party autonomy and restricts

    the power to grant pre-reference and pendente lite interest the

    moment the agreement bars payment of interest, even if it is not a

    specific bar against the arbitrator. It is further held that the arbitrator’s

    power to award pre-reference and pendente lite interest is not

    restricted when the agreement is silent on whether interest may be

    awarded.

    25. In the present case, the Tribunal has discussed Regulation 9(6)

    of the IRDA (Protection of Policy Holders Interest) Regulations 2002,

    which provides that the claimant is entitled to interest on the delayed

    payment in settlement of their claim @ 2% above the prevailing

    lending rate for any delay beyond 90 days from the date of the

    appointment of the surveyor. The Tribunal further observed that the

    date of loss was 26th August 2019; the surveyor was appointed, who

    visited the site on 29th August 2019; the final survey report was

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    issued on 8th November 2019; and the date of the discharge voucher

    is 9th July 2020. Therefore, the tribunal held that there was a

    substantial delay of 11 months from the date of appointment of the

    surveyor till the date of making payment under the discharge

    voucher. The Tribunal referred to the particulars of the claim, in which

    the claimant has claimed interest on the principal amount at 18%

    from 29th November 2019, i.e., three months from the date of

    appointment of the surveyor, till 9th July 2020, being the date of

    payment under the discharge voucher. The Tribunal has further

    referred to the particulars of the claim, where the claimant has prayed

    for further interest at 18% per annum on the principal amount from 9 th

    July 2020, that is, the date of payment under the discharge voucher,

    till 11th March 2021, being the date of filing of the statement of claim.

    26. In the present case, the principal amount is the difference

    between the amount assessed by the surveyor in the final survey

    report and the amount settled by the Insurance Company, which is

    lower. The Tribunal further referred to the particulars of the claim, in

    which the total amount of Rs. 3,73,88,392/- is claimed by the

    claimants, which is the principal amount plus interest from the date of

    payment under the discharge voucher till the date of filing of the

    statement of claim. The Tribunal has granted the claim of Rs.

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    3,73,88,392/- together with further interest @ 18% from the date of

    the statement of claim till realisation. Therefore, the Tribunal has

    allowed the prayer for interest on the principal amount from the date

    of the discharge voucher until the date of filing the claim, and for

    further interest from the date of the statement of claim until realisation

    of the amount. Hence, it was argued on behalf of the Insurance

    Company that the grant of such interest is excessive and contrary to

    section 3(1) of the Interest Act, which mandates that interest should

    not exceed the current lending rate unless supported by a usage of

    trade or contract, which is absent in the present case.

    27. However, the issue of grant of interest as per the Regulation

    9(6) of the IRDA (Protection of Policy Holders Interest) Regulations

    2002, which provides that the claimant is entitled to interest on the

    delayed payment in settlement of their claim @ 2% above the

    prevailing lending rate for any delay beyond 90 days from the date of

    the appointment of the surveyor, is not necessary. As discussed in

    the above paragraph, the Tribunal has not granted any interest from

    the date of appointment of the surveyor till settlement of the claim.

    What is granted is the interest on the principal amount (the difference

    between the amount assessed by the surveyor in the final survey

    report and the amount settled by the Insurance Company, which is

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    lower) from the date of settlement of the claim ( the date of Discharge

    Voucher accepted by the claimant under protest) till filing of the

    statement of claim and the further interest.

    28. In the present case, inordinate delay by the Insurance

    Company in making payment to the claimant is considered as an

    important factor by the Arbitral Tribunal, which cannot be interfered

    with in the absence of any valid ground to challenge the conclusions

    recorded by the Tribunal. The finding of substantial delay on the part

    of the Insurance Company in paying the claimant is a factual finding

    recorded by the Tribunal, which is also supported by evidence. The

    fire incident is of 26th August 2019, and the claimant immediately

    informed the Insurance Company on the same day. The Insurance

    Company appointed a surveyor who visited the site on 29 th August

    2019. A preliminary report was submitted on 1 st September 2019. A

    final report was issued on 8 th November 2019. Thereafter, the

    Insurance company raised queries, and the claimant satisfied all the

    surveyor’s requisitions, after which the surveyor issued an Addendum

    Report on 7th January 2020. Thereafter, the second Addendum

    Report was issued on 20th February 2020.

    29. However, the claimant was not paid. The claimant addressed

    emails requesting the Insurance Company to release payments and

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    informed that the claimant was facing difficulties as it had received

    notices from their lender banks. The claimant also forwarded copies

    of the notices and intimated that it was unable to meet its working

    capital requirement due to the loss suffered, and thus requested the

    release of the payment. The claimant issued emails and reminder

    emails on 11th March 2020, 19th March 2020, 13th April 2020, 13th May

    2020 and 27th May 2020. The claimant again requested to settle the

    claim by issuing emails on 8th June 2020 and 15th June 2020. Finally,

    the insurance company approved the amount on 25 th June 2020, but

    on a very low side. However, the claimant accepted the amount

    under protest and sent an email to the insurance company on 17 th

    July 2020, requesting that they provide the final workings for the

    amounts approved by the insurance company.

    30. Based on the evidence on record, it was a considered view of

    the Tribunal that the claimant was entitled to interest on the ground of

    substantial delay caused by the Insurance Company to settle the

    claim and make payment. Hence, the Tribunal has granted interest at

    the rate of 18% per annum, as prayed by the claimant in terms of the

    particulars of the claim. The Apex Court in PSA Sical Terminals Pvt.

    Ltd. held that, while examining a challenge to an award, the Court

    cannot act as an Appellate Court and reappreciate evidence.

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    31. I find substance in the submissions made by the learned

    counsel for the claimant that any interference in the findings recorded

    by the Tribunal would amount to reappreciating the evidence on

    record, which is not permissible under Section 34 of the Arbitration

    Act. The law regarding the permissibility of interference under Section

    34 of the Arbitration Act is no longer res integra. The legal principle is

    well-established that an arbitral award can be interfered with under

    Section 34 of the Arbitration Act only on the grounds of judicial

    approach, patent illegality, breach of the principles of natural justice,

    contravention of law, and perversity. In view of the well-established

    legal principles, the Section 34 Court must not lightly interfere with

    arbitral awards in a casual and cavalier manner, unless a conclusion

    can be drawn that the award is perverse and it goes to the root of the

    matter. It is also well-settled that the mandate under Section 34 is to

    respect the finality of the arbitral award and the party autonomy to get

    their dispute adjudicated by an alternative forum; otherwise, the

    alternative dispute resolution opted for would stand frustrated.

    32. In the present case, the arguments raised on behalf of the

    petitioner would amount to a reappreciation of the evidence. As

    discussed in the aforesaid paragraphs, the Tribunal has considered

    the entire evidence and recorded reasons to grant the claim. None of

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    the grounds raised by the petitioner would be covered under the

    scope of interference under Section 34. Hence, in my view, by

    applying the standards as set out in the various decisions as

    discussed above, the arbitral award cannot be interfered with under

    Section 34 of the Arbitration Act.

    33. Hence, for the reasons recorded above, the Arbitration Petition

    is rejected.

    [GAURI GODSE, J.]

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