Name
Diya Sejpal
Name of the College
GLS University, Ahmedabad, Gujarat
Name of the Organisation
Consumer Education and Research Centre (CERC), Suraksha Sankool, Sarkhej–Gandhinagar Highway, Near Grand Cambay and Thaltej Circle, Thaltej, Ahmedabad – 380054, Gujarat, India.
Duration of Internship
April 1, 2026 to April 30, 2026
How did you apply?
The reference was provided by our seniors via email.
First-Day Formalities, Infrastructure, and First Impression
Orientation and Introduction
- Orientation session introducing the organization, Consumer Education and Research Centre (CERC), and its objectives
- Overview of the institute’s role in consumer protection and awareness
- Session on the mediation process as an alternative dispute resolution mechanism
- Introduction to the legal department
Learnings
- Learned about the organization and the mediation process
- Understood the role of the legal department
The infrastructure was quite good compared to other NGOs.
The first impression was excellent, as our supervisor was friendly and, at the same time, very knowledgeable, which helped us throughout the internship.
Main Tasks
- Assignment 1: Identification and analysis of misleading advertisements and their claims
- Assignment 2: Prepare a list of 10 important provisions of the Consumer Protection Act, 2019. Explain it to a school-going child and ask them to express their understanding through drawing, poster, or essay.
- Assignment 3: Research paper on respective topics
- Assignment 4: Drafting letters to companies promoting misleading advertisements
- Assignment 5: Essay on dark patterns and consumer rights
- Assignment 6: Label survey assignment
Work Environment
The work environment was very good and comfortable from the first day. There was no pressure, and all the colleagues were very helpful and supportive. I learned a great deal during my time there.
Good Things about the Internship
Lecture by Environment Department: Attended a lecture by Dr. Neel Talati on Mission LiFE and learned how human activities are harming the environment, along with the importance of small, everyday actions in environmental conservation.
Guest Lecture by Justice A. J. Shastri: Attended a guest lecture by Justice A. J. Shastri, who shared insights on preparing for a career in law and the mindset required for long-term success in the legal profession.
Guest Lecture by Justice Sonia: Gokani attended a guest lecture by Justice Sonia Gokani on the topic “Intersectionality and Legal Challenges: From the Lens of the Constitution.”
High Court Visit
- Gujarat State Legal Services Authority
- Lecture by Ms. Hetal Pawar
Visit to Consumer Court and Legal Session
- Second visit to “Grahak Bhawan”
- Attended an in-depth session on the amended Consumer Protection Act, 2019
- Learned about the major changes and updates in the Act
Bad Things about the Internship
According to me, there were no drawbacks, as it was a very short internship and everything went very smoothly.
Monthly Stipend
It was an unpaid internship.
Details about the accommodation, commuting to the office
I study in Ahmedabad, so I live in a hostel, and my commute is also manageable as the location is just 1 km away from my hostel.
Anything else you want to share?
I had a very good experience during my visit to the court. I had a conversation with a judge and discussed my internship with her.
It was a very special moment for me, as it was my first interaction with a judge. She also guided me on a few points related to the Consumer Protection Act (CPA). I was definitely nervous while speaking, but I managed to stay confident enough to carry the conversation properly.
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