Chief of Operations at Adalat AI [7+ PQE; WFH]

About Adalat AI

Adalat AI is building an end-to-end justice tech stack that automates manual and clerical pain points in courtrooms, giving judges back time to focus on what matters most: decision-making and delivering justice.

About the Opportunity

Adalat AI is seeking a Chief of Operations (COO) to lead and scale its court deployment, support,and training operations as we expand our AI-driven solutions across India’s judicial system.

This is a key leadership role focused on hiring, supervising, and managing an on-ground operations team responsible for working directly with courts, judges, court staff, and judicial registries to ensure seamless technology adoption.

The COO will be responsible for developing and overseeing a structured operational framework for training, onboarding, technical troubleshooting, and continuous feedback collection from courts.

The ideal candidate is a strong executor and team builder who can drive complex implementation at scale while ensuring Adalat AI’s mission of timely justice through technology translates into real-world impact.

Roles and Responsibilities

• Hiring & Supervising a National Court Operations Team
  • Build and manage an operations team responsible for working with courts, judges, andcourt staff on technology adoption.
  • Hire and oversee a ground force responsible for training and onboarding judges and courts on Adalat AI’s tools.
  • Work with court registries to recruit, train, and supervise local tech representatives for deployment in remote courts.
  • Implement structured performance management and reporting systems for field teams.
• Court Support & Technology Deployment
  • Develop and oversee a national implementation roadmap for scaling AI solutions across courts.
  • Ensure seamless adoption of AI-powered tools such as real-time transcription and case flow management by courts.
  • Manage relationships with High Courts, District Courts, and judicial administrators to drives mooth execution.
  • Collaborate withproduct and engineering teams to align court needs with product updates
• Training & Capacity Building for Judges & Court Staff
  • Design and oversee training workshops and onboarding programs for judges, stenographers, and court staff.
  • Develop training materials tailored to different court roles and regional needs.
  • Ensure ground teams provide hands-on technical support to judicial users.
  • Organize regular feedback sessions and troubleshooting workshops to address user challenges
• Operations for Troubleshooting, Debugging & Feedback Loops
  • Set up and manage an operational system for handling troubleshooting, debugging, and user support requests from judges and courts.
  • Establish real-time feedback loops from courts and judicial users to inform product and process improvements.
  • Work with the tech team to ensure continuous product iteration based on user experience.
• Data-Driven Operational Efficiency & Scaling
  • Develop standardized processes, dashboards, and tracking systems for monitoring deployment efficiency.
  • Build an operations model that ensures scalable execution across different states and court types.
  • Analyze court usage data to identify areas for improvement and streamline service delivery.
• Internal Organizational Operations & Startup Growth
  • Establish structured internal processes for team coordination, reporting, and performance tracking across different functions.
  • Optimize workflows between product, engineering, legal, partnerships, and operations teams to improve execution speed.
  • Build and manage an operational playbook to support scaling from startup to growth-stage organization.
  • Oversee the implementation of internal tools, HR systems, and knowledge management frameworks to improve efficiency.
• Financial Planning & Resource Optimization
  • Work closely with the Finance Lead to manage budgets, control operational costs, and ensure financial sustainability.
  • Develop resource allocation strategies to ensure the most efficient use of funds for court deployments and training programs.
  • Support fundraising and grant reporting by providing operational insights and impact metrics.
  • Monitor compliance with contracts, government regulations, and procurement policies

Eligibility Criteria

• 7+ years of experience in operations management, strategy execution, or government project implementation.
• Proven experience in scaling large-scale field operations (preferably in legal, gov-tech, or operations-heavy projects).
• Strong ability to hire, train, and manage geographically distributed teams.
• Experience working with government agencies, courts, or judicial institutions is highly desirable.
• Excellent ability to coordinate between product, technology, and legal teams for execution.
• Strong problem-solving and process-optimization skills.
• Experience in startup operations, organizational scaling, and cross-functional management is a plus.

How to Apply?

Interested candidates can apply through the link given below this post.

Click here to Apply.