Specialised agencies to maintain toilets, roll call centres in NDMC areas | Delhi News – Times of India

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New Delhi: New Delhi Municipal Council has assigned the responsibility of operation, maintenance and repair of its 173 public toilets and 17 roll call centres (where attendance is marked by staff) to specialised agencies. NDMC was handling these facilities independently following the expiration of the previous contract, also receiving criticism for maintenance shortcomings.
These public facilities have been divided into four distinct zones, with each zone’s maintenance duties allocated to a separate agency. These agencies will carry out their responsibilities in exchange for advertising rights to generate income, and in three zones, the agencies have been finalised.
On Thursday, the council approved the proposal for assigning contracts to three finalised agencies in a meeting. These included Group-A (43 facilities), Group-B (66 facilities) and Group-D (25 facilities). “Regarding the outsourcing of the remaining 56 facilities coming under Group-C, discussion will be held in the next council meeting,” said NDMC vice-chairman Kuljeet Chahal.
“The development is in alignment with Swachh Bharat Mission launched by PM Narendra Modi. The project will be carried out under a public-private partnership model in exchange for advertisement rights. To award the work for a period of eight years, a nod has been given by the council. Our staff will also supervise the work to ensure these services meet the highest standards of hygiene and functionality,” said Chahal.
The initiative is a step towards achieving a 7-star ranking in the upcoming Swachh Survekshan, stated NDMC. The council has a total of 350 public and community toilets, and of them, 142 are looked after by a concessionaire and six by Sulabh International. The remaining 202 are managed by NDMC.
Besides outsourcing the maintenance of 173 public utilities, NDMC also plans to upgrade 29 existing public or community toilets with new designs, incorporating eco-friendly features and efficient waste management systems. “We are also in the process of developing two toilets of international standards at Khan Market and Sarojini Nagar Market,” said Chahal.
NDMC has built six pink toilets for women in key locations, including Sansad Marg, Super Bazar, Factory Road near Safdarjung Hospital, Sarojini Nagar Market, Aurobindo Marg and Connaught Place’s Inner Circle. The construction of a new pink toilet at Kalawati Hospital is also underway and expected to be completed by March.
Moreover, NDMC has created toilets for the third gender at 13 locations, and plans are to build more at 79 sites. Tenders for these projects have been invited, with construction likely to begin in this financial year only. A scheme for upgrading the toilets at Palika Kendra, which were constructed in the 1980s, is also under process.
New Delhi: New Delhi Municipal Council has assigned the responsibility of operation, maintenance and repair of its 173 public toilets and 17 roll call centres (where attendance is marked by staff) to specialised agencies. NDMC was handling these facilities independently following the expiration of the previous contract, also receiving criticism for maintenance shortcomings.
These public facilities have been divided into four distinct zones, with each zone’s maintenance duties allocated to a separate agency. These agencies will carry out their responsibilities in exchange for advertising rights to generate income, and in three zones, the agencies have been finalised.
On Thursday, the council approved the proposal for assigning contracts to three finalised agencies in a meeting. These included Group-A (43 facilities), Group-B (66 facilities) and Group-D (25 facilities). “Regarding the outsourcing of the remaining 56 facilities coming under Group-C, discussion will be held in the next council meeting,” said NDMC vice-chairman Kuljeet Chahal.
“The development is in alignment with Swachh Bharat Mission launched by PM Narendra Modi. The project will be carried out under a public-private partnership model in exchange for advertisement rights. To award the work for a period of eight years, a nod has been given by the council. Our staff will also supervise the work to ensure these services meet the highest standards of hygiene and functionality,” said Chahal.
The initiative is a step towards achieving a 7-star ranking in the upcoming Swachh Survekshan, stated NDMC. The council has a total of 350 public and community toilets, and of them, 142 are looked after by a concessionaire and six by Sulabh International. The remaining 202 are managed by NDMC.
Besides outsourcing the maintenance of 173 public utilities, NDMC also plans to upgrade 29 existing public or community toilets with new designs, incorporating eco-friendly features and efficient waste management systems. “We are also in the process of developing two toilets of international standards at Khan Market and Sarojini Nagar Market,” said Chahal.
NDMC has built six pink toilets for women in key locations, including Sansad Marg, Super Bazar, Factory Road near Safdarjung Hospital, Sarojini Nagar Market, Aurobindo Marg and Connaught Place’s Inner Circle. The construction of a new pink toilet at Kalawati Hospital is also underway and expected to be completed by March.
Moreover, NDMC has created toilets for the third gender at 13 locations, and plans are to build more at 79 sites. Tenders for these projects have been invited, with construction likely to begin in this financial year only. A scheme for upgrading the toilets at Palika Kendra, which were constructed in the 1980s, is also under process.





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